Warranty conditions

PROMISE

We make sure that there is always a piece of fitness equipment in our
range that suits you and helps you achieve your
personal goals.
We say what we do and do what we say at Flow
Fitness. We work up a sweat every day to provide the
best possible sales, marketing, distribution, but above all
effective after sales and technically savvy customer
service, so that we can improve our customers’ quality of
of life by being fitter and healthier.

PERSONALIZED SERVICE

We often receive compliments from dealers and consumers
and appreciation about our service & warranty. This is the
result of easy-to-reach customer service,
quick response to your questions, skilled service technicians
and the continuous optimization of our way of working to serve you
best possible service.
Ask an authorized Flow Fitness brand dealer about our
personal and excellent service & warranty.

WARRANTY TERMS

Flow Fitness gives a guarantee on its products that goes
exceeds the legal requirements.
All Flow Fitness products are permanently checked for
quality, safety, durability and user-friendliness
tested and comply with the current European environmental and
quality requirements, such as RoHS (environmental label) and the CE approval.

DYNAMIC LINE

Turner DHT500
Turner DHT750
Turner DHT2000i
Turner DHT2500i
Glider DCT2000i
Glider DCT2500i
Racer DSB600i
Walker DTM100i
Runner DTM200i
Runner DTM300i
Runner DTM400i
Runner DTM2000i
Runner DTM2500
Driver DWR2500i
Home Use

Parts
3 years
Frame
10 years
Treadmill motor
10 years
Call-out charges & Labor
2 years

PERFORM LINE

Perform B2i
Perform B3i
Perform UB5i
Perform B5s
Perform RB5i
Perform X2i
Perform X5i
Perform T2i
Perform T3i
Perform W9i
Home Use

Parts
3 years
Frame
10 years
Treadmill motor
10 jaar
Call-out charges & Labor
3 years

Commercial

Parts
2 years
Frame
2 years
Treadmill motor
2 years
Call-out charges & Labor
2 years

*Home use: up to 10 hours per week
**Commercial use: up to 5 hours per day